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Terms and Conditions
When will my order ship
All online orders will ship within 24 hours (next business day). Please note that tracking numbers are sent from QUANTUMVIEW@UPS.COM.
What if something is out of stock?
In the rare event that a product is out of stock we will not hold up your order. Balance of your order will ship on schedule and we will notify you via by email regarding the product that was out of stock. We do not hold a back order unless you instruct us to do so via email.
$20.00 not including freight.
All products are guaranteed against defects. We'll exchange it or credit your account toward future merchandise. All claims on defective merchandise must be made within 20 days of invoice date and an MRA (merchandise return number) will be issued.
Prices are those in effect at the time of shipment. We do our best to maintain steady pricing. As market conditions vary, we reserve the right to change them up or down. Not responsible for typographical errors on any QLT.COM web site or printed literature. Any orders that are calculated incorrectly by the shopping cart will be re-calculated by hand and you will be contacted with the new total.
Equipment and Software Sales
All equipment and software sales are final!
QLT.COM accepts Visa, Mastercard, American Express and Discover. You may also mail us a money order.
All shipments are FOB Marlboro, NJ 07746.
There is a $25.00 service charge on a returned check.
Refused Orders-Undeliverable or Orders with Improper Addresses
Freight charges on all shipments returned by carrier to QLT.COM will automatically be added to your next order.
Returns for QLT.COM Credit only must be made within 20 days from invoice date and will be subject to a 20% re-stocking charge. Merchandise must be in new condition in complete packs or case quantities only. All returns must be pre-approved and have an MRA (merchandise return authorization) number. We are not responsible for returns without an MRA number. MRA number must be written clearly on the outside of the box.
QLT.COM's maximum liability in the sale of these goods shall be the replacement of any goods proven to be defective or incorrectly shipped. Purchaser shall give written notice to seller within 10 days of receipt of order. QLT.COM shall not be liable for any consequential damages or loss of income arising out of the use or inability to use any QLT.COM product.
They do happen. We do our very best. But in the urgency of getting your orders out right away, a mistake does happen here and there. If we ship the wrong item we will send out the replacement at our expense via UPS ground only. We ask for your cooperation in shipping the incorrectly received item back to us under an MRA number. Your QLT.COM account will be credited for the ground freight charges incurred to return any incorrectly shipped product.